Living Social Website? Think again before Buy

Saturday, May 17, 2014 0 Comments A+ a-

I have send email and raise ticket to Living Social Website on 12 May 2014, and they only reply the day after and just said they receive the ticket no and will reply by 2 working days. One 14 May i called to check again my ticket number regards to my bad dining experience in London Town Restaurant and i have been waiting in the line engaged for 10 minutes. I call to try again and again and the Living Social staff told me there are only 3 staff working to answer the call..i said can i wait on the line she said this is not possible and i ask again can i leave my number and you call me back? THEY SAID NO!. Oh my gosh..what customer service line is this? Groupon is doing much more better than this.. 

Sound very ridiculous to me and i need to call again later to try my luck if they pick up call. Call again seems like also cannot get through. Frustrated and finally manage to call but the lady keep me waiting in the line for so long with the music on the phone keeps me felt more irritating..she said need to check with the management and need another 2 i wait and saw email reply to me saying this " thanks for your email and we regret to hear your experience and we can only treat this as feedback to them..thanks for your kind understanding..I am waiting for their management approval and they give me this bullshit i need to call again today and engage all the time. call more than 7 times trying nonstop..

finally the lady pick up..sound rude and said they cannot do anything..their policy is no refund regardless the better they put it clearly in their website no reason will be accepted and not case by case situation. i argue that did you read my long story of my email and the pictures shown that the menu and the actual food is so much difference and this restaurant even serve customer with the burnt food?i should have ask the chef of the restaurant to come out and taste it infront of us!. 

she said she NEVER READ MY EMAIL...AND NEVER LOOK AT THE PICTURE! so she said there are no other people complaining but only me..i wonder izit true? so they wont refund anything. i only request my other voucher which i have not redeem yet and i wish to cancel this and get refund because my first voucher which i have redeem in this London Town Restaurant i alr dine in. with this reason they also won't proceed and keep saying that's it..they have no time to argue further..

i ask again..DID YOU CHECK WITH MERCHANT WHAT HAPPEN THAT DAY? SHE SAID NO..!! I raise my voice..i thought this is the basic job that you all should have done it before giving me the answer of NO!!! Living Social should check with merchant what is happening ..what is the condition that makes customer want to make refund..what is this? you never want to check and do your own responsibilities to investigate the problem and just keep my mouth shut by saying NO REFUND!

so the next time when buying from living social..there is no such thing as customer service to help customers inquiries.and no REFUND on what so ever reason

So i just called up the restaurant to ask and the operation manager Mr Bala told me that i can proceed to his restaurant and get my refund by cash..that's sound better and solution for me and yeah i am looking forward for this coming Sunday and i will update here.

Living Social Website?? Terrible customer service and so so unprofessional..go and get some training plz.

Sushi Zanmai @ Low Yat Plaza Kuala Lumpur

Friday, May 16, 2014 0 Comments A+ a-

We have lunch at Sushi Zanmai at Low Yat Plaza and ordered their monthly recommendation on the Unagi promo. The unagi sushi is great with ebiko topping and mayonnaise. Fresh served too. Also ordered the tempura ramen. Flavourful and the ramen broth is tasty.

Stewed Chicken meat- Teriyaki sauce with tender chicken meat .Delicious

My favourite all the time

Assorted sushi range prepared by the staff here in conjuction with the football madness month..creative and imaginative..enjoy looking at those sushi. Italy

Germany - the winning team
Brazil- smiley face



Always my ideal place for sushi

SUSHI ZANMAI (Low Yat Plaza)
Lot G005 & G005A, Ground Floor,
Plaza Low Yat, No.7 Jalan Bintang,
Off Jln Bukit bintang, Bukit Bintang Central, 55100 KL

Groupon is offering Tutti Frutti deal Savings of 80 cents??

Wednesday, May 14, 2014 0 Comments A+ a-

Tutti Frutti Frozen Yogurt & Toppings. Fill All You Can in a 5oz Cup for RM9 and they have sold up to 2533 vouchers. I felt weird when this deal actually only save for 80cents. The actual fact after reading Tammy's blog, the original price when buy at the counter is RM 9.80 and can fill up any topping. But the price customer need to pay for this deal is RM 9. and if you want toppings need to pay RM 1..I think the rational here, better i buy straight away from the counter , no need to purchase any deal from Groupon.Funny and looks like a scam to me.

Proud Janny @ The Weld Shopping Mall

Tuesday, May 13, 2014 0 Comments A+ a-

We have bought the voucher from Living Social website for only RM 11 we can get
RM26 Cash Voucher for Food & Drinks (Jalan Raja Chulan). It is our first time visit here and my colleague quickly click on the website when they pop up limited buy from Living Social. They always have this further reduction for new promotions and we actually saving for more our lunch set later on. We grab 7-8 vouchers. There are 8 of us and all are pretty excited to dine in for the very first time..Crowded as usual and lucky there are 8 seats just nice for us..we wanted to try the salmon..but out of stock..again..this happens all the time..there are total 8 plates of food on the table..and camera get to eat first..ladies are busy taking photos..while the guys..are looking at us.." You all not hungry??" 

Wait wait i need to take pictures first.. haha then the guy can start to enjoy their meal.

Aglio Olio with colleague complain that the portion is very little and not presentable at all.disappointing!

Herbs baked chicken leg

Asam pedas ikan tenggiri

Nasi Kerabu with gigantic size of the ayam percik..Great!..

Kampung Fried  Rice - Thumbs up for this! Fragrant fried rice with some spices and succulent Chicken satay meat.  Flavourful satay chicken skewers which is well marinated and add on with the peanut sauce.I just like this combination

Cozy place to hang out for lunch

With vouchers in hand our meal is really worth it with 50% discounted price..large portion and advisable to just order the Asian food rather than the western food.

Proud Janny @ The Weld

LG-08, Lower Ground Floor,
The Weld, No. 76 Jalan Raja Chulan

Tel : 03 2022 1519

Deal Link :

Menu :

London Town @ Publika Solaris

Monday, May 12, 2014 5 Comments A+ a-

 My hubby as usual doing his weekend buy looking for good food in town and browse through living social website..he has been bugging me a while and showing me this London Town Restaurant menu which looks quite promising and attractive with the price of 50% discount to enjoy the ala carte menu and the location in Publika is just 15 minutes away from our home.
The offer from Living Social website RM50 Cash Voucher For Food & Drinks and we only paying for RM 25. The menu is quite pricey, so we bought two vouchers with the total amount paid of RM 50.

So i agree as we always wanted to explore new places to dine in. London Town is located at Block D3 and after few visits to Publika , we have become more familiar with this place. There is no reservation needed for 10 pax and below and you can just walk in anytime from 10am onwards as they served breakfast as well. We reached early, found the nearest parking, but we are still full ( just had our usual Sunday Wan Tan Mee), so i told hubby,,lets walk around for some grocery shopping first then we will come to have our lunch. 

When we come up from our parking, we also passed by this restaurant and i saw the place is quite small, with three or four tables occupied at 11.30am and i even saw the owner Mr. Nima sitting there and i actually wanted to said hello and passing over my namecard..but i thought maybe later he will be there.

So when we come back at 12.15noon, the place is fully occupied and we have to wait for the available seats. Bad impression when i was standing there for 5 minutes, no one entertain us and the lady staff, the above pictures was just busy making the shakes, juices and i observe only two  (Iran staff i guess) serving customer (one taking orders) , while another person is serving the meal and cleaning up the tables. 

The whole restaurant space is really pack , no room for movement..we waited for one table who have just finished their meal and paying for the bill..lucky enough because i do not wish to be seated outside at this hot weather with my girl. So we still waiting there, no people saying welcome to you..asking you how many pax..

i managed to look at the statement and images on the chalkboard on the wall..stated clearly..there is no salmon, cottage pie, roasted chicken, cake, chocolate brownies with vanilla ice cream..and very big sign of First come first serve ( No Reservation)

So, we are standing there at the available corner end table waiting for the staff to clean the tables, waited for like 2 -4 minutes..after clearing up the plates and wiping the tables, there are still water on the table..i was asking my he done? oh no..still sticky all over the place..ok fine..i can clean it better i was looking around..the customer looks so miserable, anger on their face trying to check on their order, keep waving hand to call up the waiter..and people are showing some annoying faces there..

i already sense there is something wrong here and since we are here for lunch and we got the seats.. i will have just wait and see..quickly ordered our juice with celery RM 9.90 and Royal Milkshake Range (Oreo Milkshake) for RM 15.90, Banana Split (RM 13.90) , Crispy Fish Fillet (RM 18.90) and Meatlovers Mix Grill (RM 28.90)..Fast? Because i have browse through their menu at home before coming here.Total should be enough around RM 101.70. So we have ordered and waited for 10 minutes for our apple celery. 

The fresh juice is just average, i actually told the waiter..i want the juice without ice.. and yet i saw ice in my drinks.. i wanted to call him to change it..but since they are all so hubby said its alright.

Oreo Milkshake came later on , and i was searching for my Oreo..where is all my oreo? There should be at least one oreo biscuit on top of the cream or something like that..i saw in the blog review..this is so much difference! .My hubby said maybe the oreo is fully blended inside..hmm..too much of cream..but the girls really love it..For RM15.90? lucky we have vouchers in hand..

Now the interesting part i wanna share here..our drinks arrive after 10 minutes when we seated. we still waiting for our main course.. it's ok to wait..because we have been to any other restaurant who have bad service, bad quality of food, and long waited hours for our meal to be served..its been a while since then and i was sharing with my hubby for our past experience.. and we still laughing with it. ..saw the crowd coming in and getting more until the front i look at the time..

WOW it is already 1pm?? and i have waited my main course for 45 minutes? Never mind.. i will still give them a chance until 1.15pm..then i am going to raise my voice..i really want to control my temper and lucky enough i did not bring my second girl who can't even sit on the table waiting for the meal for more then 15 minutes. usually we need to finish our meal within 30 minutes then we are done and need to bring her to walk you know kids they can't be like sitting there for so long for their food and they really love to wondering around the place. 

There are long queue.. and the staff? i don;t think they have time to entertain them..i saw the lady is free now talking to the walk in customers, asking them to write down their names for waiting their tables. i can see the flow..from one table to another,, the main course served on their tables is very slow one by one coming out from the kitchen. the customers are looking at each other and wave their hands again and again.asking where is my order? how long i need to wait? and one lady was telling all better be prepared to wait for one hour for your meal to be served as they have waited quite some time for the available seats as well.

so my girl keep drinking the milkshake and the juices..already half gone.. and at 1.15 pm my milkshake is totally finished!
Hubby requested for warm water as he saw other tables are asking for it..i guess it should be free of charge. so when i want to start to ask my order..our main course actually arrive..oh god..ok now i can have my meal and i am really hungry by now.

I was surprised with total disappointment to get this piece of shit when my meatlovers mix grill served on my table. i turn 360  degree to look at this disgusting meal!!! there is no seafood? where is my big prawns? no tortilla chips? no chips? no corns? this is all stated in their website menu and the pictures? is totally so much of difference..hey..what's going on? i have waited for 1 hour 20 minutes and you really serve the BURNT chicken meat and the lamb meat for me?????? 

You must be kidding me and asking me to pay you for RM 28.90 ? ? No way!!!. the chicken ham is burnt on the side as well. the fries..not appetizing and all the sauce? is worst . the whole presentation.. SUCKS.!!! the chicken skin is wholly burnt

scorched chicken skin and you can see the outer part of the chicken..something missing there..upset, anger, frustrated, disappointed!  i won't be eating this and i was thinking i will have just ask for refund for another voucher and cancel my order for the banana split and this mix grill. The staff said sorry to me, understood but this is not the way you are serving customer with this kind of nasty food. I ask them to change another plate to me..

but i was scratching my head..if i change this.. i need to wait for another 1 hour? better i just walk off and ask for my refund tomorrow from Living Social website.This is really unacceptable!
hubby can still smiling? haha i ask for him to pose ..i want to take the picture background behind.. saw a customer very kind of him to clear up his table and taking all the plates, bowls and utensils to the back of the kitchen and take some tissue to wipe his tables..sigh..we are paying for the service change and we need to do this?? oh no..

The staff is running around, chasing orders, clearing tables, and the whole place is a mess. They also just ignore some customers who keep calling them. They also will start informing customers that the serving time is one hour and i saw many customers there start to leave this place and the outdoor seats is empty.

Crispy Fish Fillet..oh gosh..where is my buttered corn? there should be thousand island sauces..instead they replaced it with the mayonnaise ..and the corn? become the economic frozen mix carots, peas and corn.. The fish is fresh, crispy on the outer layer..but the fries is not served hot and the whole presentation of the food is really unpleasant!

So we quickly finished our fish fillet, i hold on to my two vouchers and hand over to the cashier. My hubby let me take control of the whole situation..anger on my face..he knows it very well.there goes my temper..the lady at the cashiers was asking the staff..where this customer seated..i answer at the corner end..what have they order?? the staff said you can check on the paper there..i look at their place.. the cash register is not functioning and they use manual way to calculate the bill and taking the orders by jotting down on the small pieces of paper and the orders are mix all over the place. this is really a bad management and customer service. so the lady could not find my order and was nagging the iran staff,,you all are taking the should know what customer have ordered..oh no..please..come on..stop the drama and get me the bill!!!! i told her.. i am telling you my juice, oreo milkshake and the fish fillet and i can mention all the price to her as well.

i told her i am not going to pay for your terrible service charge of 10% ! and she nod. and she is using the calculator to count my bill and write one by one on the manual receipts. but she is still putting in the 10 % but did not add on the 6% govt its fine total bill come out to RM 49.10, so i use one voucher to settle off my bill and another voucher i am going to keep it to make a complain to Living Social website for my refund!!!

I walked off this horrible and sickening place with irritation and i am going to tell all my friends and families..please do not dine in to this place and my advise to all those who have not redeem your vouchers? perhaps you can go for refund..or can try to visit this place at normal weekdays hours..or before 12noon to try your luck..but my cousin just told me..he nearly bought this voucher but was advise by her friend who was happen to be working in Solaris..the meal over here is only worth 2 cents!!! you can judge yourselves then.

This restaurant is bad enough to be able to hire only three staff working during weekends for the big crowd who have sold off in total 970 vouchers in Living Social Website! I have written a long comment in their FB page and after 1-2 hours, when i log in and check again my comment, the whole London Town Facebook page is gone..totally gone no where can be trace.

but the good thing for me is , i finally discover another restaurant that serves such terrible food to customer with bad service and i can update in my blog to spread the word around..anyway i have try the worst meal and service in Robot already get used to this kind of cheating merchant and yes of course some of the tactic being used by living social website to educate the merchant to reduce the portion of the food. will i still buy other vouchers from the online website? Yes why not!

* I think i can cook even better than your chef!!!

London Town (close)

D3-G3-1, Publika, Jalan Dutamas 1, Solaris Dutamas, 
50480 Kuala Lumpur

Tel : 03-6211 7411 |

Monday - Sunday 10.00am to 10.00pm (last call: 9.30pm) including public holidays

Email :

Menu :

Deal Link :

La Cucina @ Pullman Bangsar Kuala Lumpur

Sunday, May 11, 2014 0 Comments A+ a-

La Cucina @ Pullman Kuala Lumpur Bangsar [Instant Redemption] RM 25 for RM50 Cash Voucher for Food & Drinks from Living Social Website. I need to pay for RM 75 and i get RM 150 worth of vouchers in hand. Hubby said we need to get three vouchers, the menu is expensive and we better buy more rather than just two vouchers. Need to make early booking and they are still selling the vouchers in the website.

La Cucina is the Italian cuisine restaurant at Pullman Kuala Lumpur Bangsar . The restaurant is surrounds with warm orange deco and homey dining environment with sofa seat and pillows, bunches of colourful flowers, and warm decoration on the dining tables. The most attractive and impressive about this place is all about their first open concept kitchen. Unique cooking style at the centre of the restaurant, where the chef is there preparing the fresh ingredients and i can witness myself how they prepared the whole process and the staff managed it very well. Clean and pleasant looking kitchen.

La Cucina is located at the Lobby Level, as when we entered the main entrance, we are greeted with welcome smile and i can easily spot this restaurant just beside the Lounge area. The whole place looks amazing, totally new place for us and i am happy to be treated just like a walk in customer even though we are using online vouchers. Good impression with warm welcome and even the manager come and introduce himself and chatting with us. He is very kind to offer us free warm water as well and provide special utensil and cups for my kids. As i browse through the menu, the drinking water is actually chargeable (quite pricey for sure). 

Dining in this 5 star hotel really makes us felt excited and moreover with the kids, it has been a challenging days for both me and hubby..i bring along my baby to enjoy the scrumptious meal and i think they enjoy it too..running around the lobby area with the wide space for movement and when we reached the place at 12noon, only one long tables occupied by 10 person after us. So we are the earliest diners over there and the food quality is really worth the value for what we are paying.

Array of lovely Mediterranean desserts. So tempting and i really wanna have it all

Salad bar, we can choose one salad for RM 24 while for two salad there will be only charging RM 34.

Comfortable place to dine in and attentive service from the staff. Polite, warm and friendly.

Romantic place to be

I really love this whole concept of the lobby with bright colours sofa seats and very comfortable by just looking at it.

Complimentary Italian bread which is one of their signature bread! Basic delicious Italian bread to start of our meal. There are bread stick , the breads taste and texture is really perfect!

i can easily take pictures of their ingredients, the whole cooking process. very interesting and first experience for me too

Red Mullet Fillet (RM 51.00)

I choose Red Mullet Fillet for my girl and this was served in a lightly seared and served in a saffron infused seafood bisque. Served with grilled assorted vegetables (asparagus, carrots, potatoes) , the fish fillet was pan fried with great and firm texture. Succulent fresh white flesh with sweet and mild flavor.

Impressive lasagna "Fungi Misto" - Wood fire oven-baked wild mushroom with fresh mozarella and shave pecorino. I suggest to hubby we should try this rather than the usual pasta. Brilliant choice as the portion is really just nice for two of us and my girls love the cheese. Aromatic, cheesy and  there’s an abundance of flavorful mushrooms,and light tomatoes sauces. Awesome!

Chicken Caccatore RM 48. Layered roulade with Italian parsley, pomodori sauce and shaved pecorino. Caccatore means "hunter" in Italian. In cuisine is popularly made with braised chicken with tomatoes based sauce.  The  chicken drumstick is perfectly done with sauteing a mix of vegetables. This boneless chicken meat is succulent and savoury with the right balance flavour of the tomatoes sauce and herbs. Highly recommended. My girl can finished two pieces of the chicken meat.
Here comes the desserts. We have tough time deciding which cakes or puddings. One desserts is for RM 18. And if selection for 2 desserts will be RM 28. So hubby said let's just go for two desserts since we are really craving for this.

Chocolate cardamon creme brulee..when i see the chocolate cake..i am so crazy for this and of course my both girls is a chocolate lover too. We take away the  chocolate cake for our tea break later on.

We indulge our sweet tooth with this lovely tiramisu and both my girls is great lovers for desserts..they are aiming on this and quickly grab from my sight. Adorable and perfect portion for 2-3 people to enjoy it after the full main course. Simply irresistible!

The manager is very kind to offer us to walk around the buffet restaurant offering varieties of local and western food. He gave my girl two marshmallow and i really appreciate that for that kind of 5 star service that really serves you right. And he told me that there will be new Chinese and Japanese Restaurant will be opening very soon. Thanks Mr. Zulhairi for your great hospitality.

We enjoy the Italian food here and most important my kids enjoy it as much as i do. Truly Satisfied with this deal and i will surely coming back for another visit.

La Cucina @ Pullman Bangsar

No.1, Jalan Pantai Jaya, 
Cygal Plaza Tower 3 Basement, 
Kuala Lumpur, 59200 
(Parking rate is RM 8 flat rate)

Tel : 03-2298 1888

Monday - Sunday 11.00am to 3.00pm (Last order: 2.30pm), 6.30pm to 10.30pm (Last order: 10.00pm); including public holidays

Deal Link :

Menu Link :

Website :