New Kleenex® Wet Toilet Tissues Help Malaysians Survive Public Toilet Inconveniences

Friday, March 18, 2016 1 Comments A+ a-

New Kleenex® Wet Toilet Tissues Help Malaysians Survive Public Toilet Inconveniences

Malaysians are amazingly adaptive when it comes to dealing with challenges.  Take public toilets for example: many Malaysians have resorted to various “creative” but inconvenient ways of cleaning themselves and using the public toilets in view of the unpleasant experiences they have encountered. 

To better understand the public toilet experiences and habits of people in Malaysia and to better help Malaysians survive public toilet inconveniences, Kleenex® has recently commissioned an independent online survey which polled some 1,160 women and men in Malaysia. 

The Challenges of Using Public Toilets
Overall, the survey revealed that three out of five Malaysians are extremely hesitant to use public toilets, citing common reasons such as wet, dirty floors or toilet seats, clogged or unflushed toilets, and lack of water or clean water and toilet paper.

Specifically on personal cleaning, participants’ most common complaints were attributed to dirty water hoses (60%) and no water and toilet paper being provided at all (37%). The survey also found that many Malaysians modify their behaviour solely to avoid using public toilets.  For instance, four out of five who were surveyed mentioned that they consume less drinks to minimize visits to the public toilets while they are out and some feel compelled to carry their own supply of cleaning water wherever they go.

Celebrity brand advocate Jihan Muse said, “Surviving a public toilet is like being in an epic tragicomedy – you should see me in my high-heeled sandals and long, flowing dress, trying to juggle shopping bags, negotiating the wet floor while holding my dress up and hoping I don’t drop anything!”

True enough, survey results showed that a majority of Malaysians (67%) think that what they wear as well as the things they carry around make it inconvenient to clean themselves properly in public toilets.

“Proper maintenance aside, I feel public toilets in Malaysia would be much better if we could treat them the way we treat our own personal space. So if you make a mess, clean it up; don’t step on the seats; wipe up any spills and for the love of all things decent, do flush properly!” added Jihan.

The results show and reconfirm that there are challenges with using public toilets in Malaysia - and more can be done to provide Malaysians with a convenient and innovative solution for out-of-home cleaning.

As from my own experience, I always think twice when stepping into public toilet. If I really have no choice and in rush, I have to think the best option. Having No Water and Tissue Paper in Public Toilet?? This scenario seems familiar and happen before to you too?? Yes. I experience myself and I know how hard for me to go through it . I might need to tear part of my clothes to wipe it off and yet I am still looking stylish with my dress or I will have to use my socks to clean up. The most frustrating moment when you see someone step on the toilet bowl seats and you need to spray lot of water to clean if off but still it looks dirty. Once i saw someone just poo on top of the toilet bowl seats and left without washing it properly. Disgusting!! We have to think ways to keep us clean by learn how good technique of squatting and the patience to clean up the toilet bowl seats. 

With Kleenex new survival kit, I can handle the above challenges. I will just have to carry this light packet of Klennex wet toilet tissue in my working bag or along in my baby bag. NO more worries and gives me comfort feeling to visit public toilet again.

The New Standard of Personal Cleaning Solution with Kleenex®
Leading the way to support a more positive public toilet experience and a better standard of intimate cleaning amongst people in Malaysia, Kleenex®, a world leader in personal hygiene products, has introduced a simple solution that can be used conveniently anytime, anywhere – Kleenex® Wet Toilet Tissues. 

According to the survey, one in two respondents believe that using wet tissues is the most ideal solution as opposed to having to go through the inconveniences of dealing with situations when there is no water or toilet paper available.

“Kleenex® Wet Toilet Tissues is the first of its kind in Malaysia, made with consumers’ out-of-home cleaning needs in mind.  Its compact packets are easy to carry around and easy to use – just wipe and flush,” said Mr Raman Tarun, Marketing Director, Kimberly-Clark Malaysia. “Sometimes we don’t realize how a tiny addition like this in our bag can make such a huge difference – it’s just like personal hygiene in a pocket.”

“After the successful launches in various markets like South Korea, Switzerland, Taiwan, and Singapore, we are confident that this brand-new range of wet toilet tissues will be very well received in Malaysia!”

*Safe to flush and hypoallergenic, the Kleenex® Wet Toilet Tissues are formulated with 9-step purified water for 99.9% assured clean  and gentle and delicate on the skin, leaving users feeling cleaner and fresher after use. 

Lastly, Jihan said, “Instead of trying to hold it in until we get home, I can just use Kleenex® Wet Toilet Tissues for convenient cleaning that leaves me feeling as clean and fresh as I would at home.”

Kleenex® Wet Toilet Tissues are available in three sizes – a pack of 10 sheets that can be placed in one’s pocket or handbag (RRP RM2.10), a value-saving pack of three (RRP RM5.80), or a 40-sheet pack (RRP RM7.40). All three sizes are now available in leading hypermarkets and supermarkets nationwide.


1.    What are some of your biggest public toilet pet peeves?
It’s horrible when the toilet is smelly or when it’s not flushed. I’d rather look for another public toilet. 

Also, I often see toilets littered with tissue paper. I’m not certain if this is a habit or the result of overflowing dustbins.  However, if you make a mess, clean it up; don’t step on the seats; wipe up any spills and for the love of all things decent, do flush properly.

2.    What do you think are some of the habits that only Malaysians have developed when it comes to “surviving” the public toilets?
Surviving a public toilet is like being in an epic tragicomedy – you should see me in my high-heeled sandals and long, flowing dress, trying to juggle shopping bags, negotiating the wet floor while holding my dress up and hoping I don’t drop anything!  I guess we all can be very good “kung fu” masters while using the public toilets.

I also know that some of us may drink less so that we minimize visits to the public toilets, but obviously, this is not a very healthy habit.

3.    What are the most ingenious ways you can think of to NOT touch anything in the public toilets?
Prepare lots of tissue paper to use as “protection” so I don’t have to touch anything in the public toilet.

4.      What are some of your worst public toilet nightmares/experiences and why?
It’s terrible when you are faced with a public toilet that’s creepier than a haunted house, with floors covered in dirty water, smelly from un-flushed toilets, stained toilet seats, leaking taps and no toilet paper…it’s enough to make me change my mind about using the toilet at all!

Public toilet survival solutions
5.    What do you think someone should do if there’s no water or toilet paper in the toilet?
Well, we definitely don’t want to use our socks or newspaper to clean ourselves, and I don’t think it’s such a good idea to call out to the “next door neighbor” for toilet paper! For me, I always have tissues in my handbag for moments like this.

6.    What is your ONE most ideal solution to surviving the challenges of personal cleaning in a public toilet?

The ideal thing for personal comfort when you’re at a public toilet would be to always have Kleenex® Wet Toilet Tissues in your bag. It’s small in size, light and easy to carry around, plus it’s easy to use too! With Kleenex® Wet Toilet Tissues you can feel fresh and confident whenever and wherever you need to use the toilet, giving you a “home-clean” feel. No more nightmares!

Join Kleenex® and Jihan Muse today to Survive Public Toilets
Request a free sample pack and participate in a simple quiz contest to win a year’s supply of Kleenex® Wet Toilet Tissues by registering at  Users are also encouraged to share their experience using this brand-new product on social media by using the hashtag, #KleenexSurvivalGuide.

For more information on Kleenex® in general, log on to the Kleenex® Malaysia Facebook page ( or call the Kimberly-Clark Consumer Care-line at 1-800-82-1188 (toll-free) on weekdays from 9am to 5pm.

*Advisable to flush no more than 2 sheets at a time; not suitable for use in septic tank.


Write comments
Rachel W
September 12, 2017 at 12:40 PM delete

Great post. I have read an interesting post about western tourists' encounter with public toilets in Malaysia. You should check it out too.